Frequently asked questions

Option A is $5,000 setup and a $1,500 monthly minimum. Option B is $20,000 setup and no monthly minimum. The GGR share is the same on both. Option B suits operators who expect to be above the minimum from the start or prefer a fixed one-off cost.

Yes. On the standard offer you pay 20% of casino GGR and the game provider fees are paid out of that share. There is no separate provider fee on your invoice. See Pricing.

The sportsbook costs 6% of sportsbook GGR for your first 6 months if you launch by 31 May 2027, then a sliding scale from 14% down to 9% (details on request). You can turn the sportsbook on or off for each brand.

Yes. On a tailored proposal, game provider fees and the platform fee are shown separately, and you can use another games aggregator. Ask for it on the call.

The licence (about $17,000, paid to the licence partner), fees charged by your payment partner, and your own marketing. KYC checks and email sending are charged at cost. Everything else on the pricing table is included.

Some countries are blocked by default for licensing reasons. You choose your countries in the builder and we go through the list with you on the call.

The licence is approved in 10–12 business days once the paperwork is complete and correct. It costs about $17,000, paid to the licence partner.

Yes. Tell us the jurisdiction in the builder. We set up the brand's jurisdiction profile (KYC rules, limits, allowed countries) to match it.

Your company holds the licence. Our licence partner and a partner law firm prepare and file the application with you. See Licensing.

Built to GLI-19. Lab certification is planned for Q1 2027.

As many as you like. Each brand has its own theme, domain, languages and settings, and you manage all of them from one back office.

The storefront and player emails are available in 18 languages. You can change any text per brand in the back office.

No. You start from one of four theme presets that differ in layout, not only colour, and then set your logo, colours, fonts and page blocks. See Storefront.

Yes. During setup you add your domain in the back office. It shows the exact DNS records to create, and the certificate is issued automatically.

Yes. Crypto is available through our payment partners next to local payment methods.

Yes, unless the provider is on our block list. We check this on the call. You can also open an account with one of our payment partners.

You do. You hold your own account with the payment partner. We integrate the payment methods; we do not hold your funds.

We call you at the time you booked and go through your settings. After the call we send you a private preview of your casino and back office with your settings and demo data.

Company documents for the licence, a domain, and a payment partner account if you already have one. See the checklist on How it works.

If you sign, the preview becomes your live setup and the demo data is removed. If you do not, the preview is deleted.

Usually 2–3 weeks after signing, once the licence and your payment accounts are in place.

You own your player database. Your data is kept separate from other operators' data.

Yes. We plan the migration with you on the call, including the export from your current platform and the cut-over date.

Yes. Operators run on shared server clusters. Each cluster holds a limited number of operators, and new clusters are added as they fill. Each operator's data is kept separate. See Technology.